Nov 6, 2019
There are things that come just as suddenly and without warning that are not so pleasant. Some of these unpleasant events have a serious impact on our lives yet are totally beyond our control. As we move forward, it might be useful to review unexpected events in our lives and how the circumstances surrounding the event...
Oct 23, 2019
“You never get a second chance to make a first impression.”
Think for a moment about the first time you met some of the people who are or have been a part of your life. From these we can and will build some truly amazing relationships.
This episode is based on the following article: First Impressions
This podcast is...
Oct 9, 2019
At every point in our lives, we are faced with expectations. We develop the expectations we have of others at the same time we are forming our patterns of responding to the various expectations others have of us. As we move forward, it can be helpful to understand the expectations that are part of our...
Sep 25, 2019
If we put money in a vending machine, and we receive what we anticipated, that would be a totally anticipated consequence. One area where unintended consequences can be huge involve occasional contacts.
This episode is based on the following article: Unintended Consequences
This podcast is...
Sep 11, 2019
What do you think of when you hear the term service? Perhaps you think of how you were treated the last time you went to a restaurant. Maybe you remember the experience of getting maintenance on your car. What is it, that marks someone who is truly good at providing service?
This episode is based on the following...